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Responsible Gaming

Responsible Gaming

Our Commitment

At Pinco Casino, we are dedicated to fostering a secure, responsible, and enjoyable gaming environment. Gambling should be viewed strictly as a form of entertainment—not a source of income. We provide tools, resources, and policies to help players stay in control and reduce the risks associated with gambling-related harm.

Staying in Control

While gaming can be a fun pastime, it’s important to monitor your habits. To help you reflect on your gambling behavior, ask yourself the following:

  • Have you ever felt the need to cut down on gambling?
  • Have others criticized your gambling habits?
  • Do you feel guilty about gambling?
  • Have you ever regretted gambling afterward?
  • Have you gambled to steady your emotions or recover from losses?

You can access a helpful self-assessment questionnaire through organizations such as Gamblers Anonymous for deeper insight.

Results Interpretation:

  • 0 “Yes” Answers – Low risk
  • 1 “Yes” Answer – Moderate risk
  • 2+ “Yes” Answers – High risk; further evaluation recommended

Self-Exclusion

If you feel the need to take a break from gambling, we offer self-exclusion options. During the selected period, your account will be inaccessible and you will not receive promotional content.

Available durations:

  • 1 year
  • 3 years
  • 5 years
  • 10 years
  • Lifetime (irreversible)

Once initiated, self-exclusion cannot be lifted until the chosen period ends. Lifetime exclusion is permanent.

Cooling-Off Period

For a temporary break, you can activate a cooling-off period. During this time, account activity—including deposits and betting—is restricted.

Available durations:

  • 24 hours
  • 7 days
  • 1 month
  • 3 months

The restriction is automated and irreversible until the period expires.

External Support Resources

If you or someone you know is struggling with gambling, several international organizations offer confidential support:

  • GambleAware – Education and treatment resources
  • GamCare – Counseling and helpline services
  • Gamblers Anonymous – Global 12-step support network
  • Gambling Therapy – International counseling and guidance

These organizations offer tools and contact avenues to assist those in need.

Protecting Minors

We enforce a strict age verification policy. Access to our platform is only permitted for users above the legal gambling age. Users found in violation will have accounts terminated and winnings forfeited.

Our measures include:

  • Age verification at registration
  • Marketing directed solely to legal-age individuals
  • Immediate account suspension for suspected underage users

We also recommend parental control software to restrict access from shared devices, such as:

  • Net Nanny (www.netnanny.com)
  • CyberPatrol (www.cyberpatrol.com)
  • GamBlock (www.gamblock.com)

Tips for Responsible Gambling

To help ensure your gaming remains safe and fun, consider these best practices:

  • Set Deposit Limits – Only gamble what you can afford to lose
  • Avoid Chasing Losses – Gambling should not be used to recover money
  • Limit Your Time – Balance gaming with other activities
  • Avoid High-Risk Situations – Don’t play when under stress, intoxicated, or impaired
  • Take Regular Breaks – Step away when tired or unfocused
  • One Account Only – Maintain a single account for better tracking of time and spend

Final Note

Responsible gaming is a shared responsibility. By staying informed, using built-in safety tools, and seeking help when needed, you can keep your gambling experience healthy and enjoyable.